Shipping & Returns
Returns and Exchanges
Contact Customer Service for questions regarding your order or return authorization. Merchandise accepted only if in new sell-able condition. Per industry practice, we can not accept returns on merchandise sold by the yard or foot (Cut yardage), Foam or special orders. If you have questions about a product, feel free to Contact Customer Service before ordering. If you are unsure about a fabric or a color, samples of most of our fabrics are available.
Orders are taken off the website, at 8 AM Eastern Standard Time, each day that we are open. The customer receives an acknowledgement of the order. If the merchandise cannot be shipped that day, then the customer is notified by phone or e mail.
Regular Shipping and handling
Standard Delivery Charges for the Contintental United States
ORDER SUBTOTAL ADD
$00.00 - $5.99 $6.00
$6.00 - $13.99 $7.00
$14.00 - $19.99 $8.00
$20.00 - $29.99 $9.00
$30.00 - $39.99 $10.00
$40.00 - $49.99 $11.00
$50.00 - $59.99 $12.00
$60.00 - $99.99 $13.00
$100.00 - $199.99 $18.00
$200.00 and over $20.00
Alaska, Hawaii, Puerto Rico and Non-U.S. Customers: Actual shipping charges plus a $5.00 handling fee. Unless otherwise directed, least expensive shiping will be used.
Inside the Continental United States, we ship either via the Post Office or UPS Ground. Light packages, we normally ship USPS. This is usually two day delivery time to most of the US. Heavier packages and orders over $200 are normally sent UPS Ground. With UPS delivery time can vary between one to six days within the Continental US.UPS One, Two and Three Day service is available at an extra charge. Please Contact Customer Service for a shipping charge quote.
For Alaska or Hawaii, Priority Mail is usually a better value than UPS. Please call for a shipping quote.
Canadian, APO and Foreign customers, please Contact Customer Service for a shipping charge quote.
Sales tax will be collected from Florida Residents, unless you have a Tax Exemption Certificate on file with us. No other taxes apply.
Credit card only for Internet orders. MasterCard, VISA, Discover and American Express accepted.
Mail, FAX or phone orders are Credit Card, prepay Check or COD. We do not offer open terms. Purchase Orders accepted from Schools and Governmental Agencies.